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TERMS & CONDITIONS
Last updated: 29th October 2025
1. Use of the Website
You must be at least 18 years old or have parental consent to use this Site and make purchases. You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not misuse the Site by introducing malicious code, interfering with its security features, or attempting unauthorized access.
2. Products and Information
Our products are intended for general health and wellness purposes and are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this Site is for educational purposes only and should not replace professional medical advice. Always consult your healthcare provider before using any new health product.
3. Orders and Payments
All prices are displayed in your local currency where applicable and include applicable taxes unless stated otherwise. We accept payments via PayPal and credit card through secure third-party payment processors. By placing an order, you confirm that the payment details you provide are valid and that you are authorized to use the selected payment method.
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
4. Shipping and Delivery
As we operate via dropshipping, delivery times may vary depending on supplier location and customer destination. Estimated shipping times are provided for convenience only and are not guaranteed. We are not responsible for delays caused by customs, carrier issues, or other factors beyond our control.
5. Returns and Refunds
Please refer to our Refund Policy for details about returns, exchanges, and refunds. Products must be unused and returned in original condition unless faulty or damaged upon arrival.
6. Limitation of Liability
To the fullest extent permitted by law, Herbal Haven shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product in question.
7. Intellectual Property
All content on this Site—including text, graphics, logos, images, and design—is the property of Herbal Haven or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or exploit any part of this Site without prior written permission.
8. Privacy and Data Protection
Your personal information is handled in accordance with our [Privacy Policy], which complies with the General Data Protection Regulation (GDPR). By using our Site, you consent to our collection and use of personal data as described in that policy.
9. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of such third-party sites and disclaim all liability for their use.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which our business operates. Any disputes shall be resolved in that jurisdiction’s competent courts.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.