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ACCESSIBILITY STATEMENT

Last updated: October 30, 2025

At Herbal Haven, we are committed to ensuring that our website — www.shopherbalhaven.co — is accessible and user-friendly for everyone, including people with disabilities. We believe that every customer should have equal access to our products, information, and online services.

Our Commitment

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for making web content more accessible to individuals with various abilities. Our ongoing efforts include reviewing and improving our website’s design, structure, and functionality to enhance usability and accessibility.

Measures We Have Taken

  • Using clear headings, simple layouts, and consistent navigation

  • Providing text alternatives (“alt text”) for non-text content such as images

  • Ensuring sufficient color contrast and readable text sizes

  • Making our website compatible with screen readers and assistive technologies

  • Allowing for keyboard navigation wherever possible

  • Regularly reviewing accessibility features and user feedback

Ongoing Improvements

We recognize that accessibility is an ongoing effort. As technology evolves, we continuously update our website to maintain compliance and improve user experience for all visitors.

Feedback and Assistance

We welcome your feedback on accessibility. If you experience any difficulty accessing content, have questions, or need assistance placing an order, please contact us:

Email: shopherbalhavenco@gmail.com

Contact form: www.shopherbalhaven.co/pages/contact

We aim to respond to accessibility-related inquiries within 3–5 business days.

Third-Party Content

Our website may use third-party tools or links (such as payment processors or embedded content) that are outside of our control. While we strive to ensure accessibility across all areas, we cannot guarantee the accessibility of content provided by third parties.

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